What should I do if I know someone who may need treatment?

Encourage that person to arrange an appointment with a counselor at a licensed drug and alcohol facility. Encourage that person to have an open mind and to provide honest information about his/her drug (and/or) alcohol use during the assessment process. The facility should be able to provide an evaluation regarding the extent of any drug (and/or) alcohol problem and any recommended course of counseling or treatment.

If the person denies any problem with substances, and/or refuses to consider treatment, then the first step may be to set an appointment for yourself. At that time, you can be given support and direction on how to best intervene with that other person's problem.

Do you take insurance and how do I know if services at New Insights would be insured?

Fees for the appropriate treatment mode will be discussed in advance. Both the outpatient and partial residential programs are included in most insurance plans. Insurance verification can be confirmed by the program prior to admission.

How do I schedule an appointment at New Insights?

Call either of our locations to arrange an appointment. Please feel free to ask any questions regarding our services, hours of operation, directions, and fees. We make every effort to accommodate personal schedules and special needs. Upon request, our business office staff will verify your coverage and explain your insurance benefits prior to your appointment date.

What happens at my first appointment?

If drug (and/or) alcohol treatment is court ordered, do you have services to address these types of situations?

New Insights has an excellent track record and reputation with municipal and county criminal justice systems in central Pennsylvania. Due to this credibility with the court systems, successful enrollment and completion of our program has resulted in either a reduced jail term or served as an alternative to incarceration. We also have short-term programs that have more of an educational focus for those arrested for a DUI. Upon request, staff will provide the necessary documents. In some cases, clinicians will testify at a court appearance in order to support your legal situation.

The certified drug and alcohol counselors of New Insights are here to provide you with caring and confidential information to answer your questions regarding addiction.